At Raxi Win, your privacy is not just a legal requirement – it’s a core part of our platform’s promise. This document explains what data we collect, why we need it, how we protect it, and what rights you have.
Information We Collect
When you register for a Raxiwin account, we ask for:
- Email address – for account verification, login, and important notifications.
- Username – to identify you within the platform.
- Password – stored in encrypted form (we cannot see your actual password).
- Preferred currency – to display balances and transactions in your local format.
Additionally, when you make a deposit or request a withdrawal, payment providers may share tokenized transaction details with us. We never store full credit card numbers.
How We Use Your Data
Your information is used strictly to:
- Operate and maintain your account.
- Process deposits and withdrawals.
- Communicate with you about service updates or account‑related issues.
- Comply with legal obligations (e.g., anti‑fraud, KYC).
- Improve the Raxi Game experience through anonymised usage analytics.
Data Sharing
We do not sell, rent, or trade your personal data to third parties for marketing. The only instances where data is shared:
- With payment processors to complete your transactions.
- With identity verification services (only when you initiate a withdrawal).
- If required by law or a valid court order.
Security Measures
All data transmitted between your device and raxiwin.io is encrypted with 256‑bit SSL. We also offer optional two‑factor authentication (2FA) to further protect your account. Our servers are hosted in secure facilities with restricted access.
Cookies
Raxi Win uses essential cookies to keep you logged in and to remember your preferences. We also use minimal performance cookies to understand site usage and improve stability. You can disable cookies in your browser, but some features may not work correctly.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Opt out of non‑essential cookies.
To exercise these rights, contact us via the Contact Us page.
Changes to This Policy
We may update this Privacy Policy occasionally. Users will be notified of significant changes via email or a notice on the website. The latest version is always available at this URL.
FAQ – Privacy
Does Raxi Win sell my email address?
No. We never share your email with marketing companies.
How do I know my data is encrypted?
Look for the padlock icon in your browser’s address bar – it confirms an active SSL connection.
Can I delete my account permanently?
Yes, contact support and your data will be handled according to our retention policy.
Does Raxiwin use tracking pixels?
We use only essential and performance‑related technologies, not invasive third‑party tracking for ads.
Who can I contact for privacy concerns?
Reach out via the Contact Us page or email support@raxiwin.io.